All Systems Operational

API Operational
App Operational
Automated Hotsposts Operational
Cockpit Operational
Hub Operational
Image Delivery Operational
Image Generation Operational
NextGen360 Operational
QA/Retouching Operational
Shotlist Operational
Webapp Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 19, 2026

No incidents reported today.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Completed - The scheduled maintenance has been completed.
Oct 15, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 09:00 CEST
Scheduled - We’ll be performing scheduled database maintenance on Thursday, October 15, between 9:00 AM and 10:00 AM CEST.

Disruptions may occur during this timeframe; we’ll work to keep it as short as possible.

During the maintenance, the following services will be unavailable (non-exhaustive):
- Media creation and exports
- Image background removal
- NG360 generation
- Hub inventory reads

Customers may also experience issues when uploading images through the app or API, and when browsing their Hubs.

No action is required from company members. Progress and completion updates will be posted on our Status page, with notifications shared in the #carcutter-status Slack channel.

For questions, please contact Flavio Alles or Henri Hannetel.

Oct 12, 11:09 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - Update: Database maintenance postponed

Today’s scheduled database maintenance (Thursday, October 8, 9:00–11:00 AM CEST) has been stopped before completion and will need to be rescheduled.

Shortly after starting, the team found that the maintenance couldn’t be safely completed while the platform was serving regular traffic. We stopped the work rather than risk disruption to customers.

All services, including media exports through our legacy exporting system (DMSv1), are operating normally. Customers served by DMSv1 may have seen brief delays in image delivery while the maintenance was in progress, but no further impact is expected.

No action is required from company members. We’ll share the new maintenance date on this Status page and in the #carcutter-status Slack channel once it’s confirmed.

Oct 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 CEST
Scheduled - We'll be performing scheduled database maintenance on Thursday, October 8, between 9:00 AM and 11:00 AM CEST.

Disruptions may occur during this timeframe; we'll work to keep it as short as possible.

During the maintenance, the following service will be unavailable:
- Media exports performed through our legacy exporting system (DMSv1)

Customers served by DMSv1 may experience delays in the delivery of images captured or processed during the maintenance window. These exports will resume once the maintenance is complete. No other services are expected to be impacted.

No action is required from company members. Progress and completion updates will be posted on our Status page, with notifications shared in the #carcutter-status Slack channel.

Oct 6, 16:55 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.