All Systems Operational

API Operational
90 days ago
99.96 % uptime
Today
App Operational
90 days ago
99.98 % uptime
Today
Automated Hotsposts Operational
90 days ago
99.98 % uptime
Today
Cockpit Operational
90 days ago
99.98 % uptime
Today
Hub Operational
90 days ago
99.92 % uptime
Today
Image Delivery Operational
90 days ago
99.98 % uptime
Today
Image Generation Operational
90 days ago
99.98 % uptime
Today
NextGen360 Operational
90 days ago
99.92 % uptime
Today
QA/Retouching Operational
90 days ago
99.81 % uptime
Today
Shotlist Operational
90 days ago
99.98 % uptime
Today
Webapp Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 1, 2026

No incidents reported today.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026
Resolved - This incident has been resolved.
Aug 26, 14:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 12:15 CEST
Update - We are continuing to investigate this issue.
Aug 26, 11:54 CEST
Investigating - Since 6:30 AM CEST, HIL has been experiencing degraded performance.

Our Cloud team is investigating the issue. We’ll provide further updates as they become available.

Aug 26, 06:30 CEST
Aug 25, 2026

No incidents reported.

Aug 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:00 CEST
Scheduled - We’ll be performing scheduled database maintenance on Monday, August 24, between 8:00 AM and 12:00 PM CEST.

Disruptions may occur during this timeframe; we’ll work to keep it as short as possible.

During the maintenance, the following services will be unavailable (non-exhaustive):
- Media creation and exports
- Image background removal
- NG360 generation
- Hub inventory reads

Customers may also experience issues when uploading images through the app or API, and when browsing their Hubs.

No action is required from company members. Progress and completion updates will be posted on our Status page, with notifications shared in the #carcutter-status Slack channel.

For questions, please contact Flavio Alles, François Miquel, or Joffrey Plouvier.

Aug 18, 12:08 CEST
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.